Introduction/Vision

Vigilant Bioservices was formed to assist the regulated industries in cost-effective biomaterials storage, sample management, and cold chain logistics. Biomaterials storage includes donor tissue, quarantined product, manufacturing intermediates, and final product storage/distribution. Sample storage includes clinical materials, patient samples, legal retains and archive samples, reference standards, human cell and tissue based products, and biologic raw materials, intermediates, and finished goods inventories. Our rapid response capabilities allow us to build contingency plans with clients by pre-leasing dedicated space that can be kept at the ready and used immediately in case of emergency, natural disaster, relocation, or other temporary needs. We can assist with establishing third party storage and direct shipment of products to hospitals, transplant centers, or clinical sites.

Since inception, Vigilant has increased the core service offerings to various areas of GMP/GTP/GLP compliance; such as, but not limited to; Shipping validation, Packaging Validation, Compliance, Quality Systems, and Validation. This portfolio of service offerings can be tailored to any client project, regardless of size or scope of project.

Our Services
Vigilant is your turn-key solution to support your Cold Chain management, quality, and compliance needs. Combining a range of services we have built our reputation with firms ac ross the regulated industries to become a preferred service provider in the following core areas:
  • Tissue Banking
  • Cell Banking
  • Clinical Sample Management
  • Research Specimen Repository
  • Hospital Inventory Management
Therefore, in selecting Vigilant, you will work with a single trustworthy service firm, which is committed to long-term relationships, quality, and cost-effectiveness.

By providing this array of service offerings, we deliver consistent performance that exceeds expectations and improves cost efficiency by:
  • Providing your company with the necessary expertise to develop, implement, and support your Validation Program.
  • Providing timely execution of projects so that your employees can focus on other priorities.
  • Building long-term professional relationships with qualified staff who evolve with the industry and changing guidelines.
  • Reducing redundancies.

Our Philosophy and Commitment to Quality
Our company is built on three core principles:
  • To provide a direct project scope with defined pricing and no hidden costs.
  • To offer services that complement and add value to the client organization.
  • To provide our clients with consistent professional services which yield a return on the Cost of Quality.

Quality System
To ensure that we meet the same quality objectives of each client, our management team developed a clear and concise Quality System. This document is continually monitored and outlines our internal document control system, vendor/supplier requirements, continual improvement process, training, and corrective/preventative action procedures. Unique procedures relating to client-specific material receipt, storage, or shipment can be seamlessly integrated into our Quality System.



 
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